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Our Process

1: Reach out to AquaThumb

Complete the input form providing AquaThumb as much information as possible leaving your contact information, alternatively email or call AquaThumb directly.

2: AquaThumb will contact you

As soon as they can, a representative from AquaThumb will give you a call to gather appropriate additional information and schedule a free in-person consultation.

3: Consultation & Project Walk-Through

We will schedule an in-person walkthrough to gather your requirements, walk/view the job site, and discuss all potential options and features to ensure the most impactful design!

4: Contract Sign-off & Scheduling

AquaThumb will provide a contract documenting the final plan and cost. Once signed off, your project will be scheduled and you can sit back and relax!

5: Project Delivery

With contract complete, it is time to sit back and watch AquaThumb get to work! We arrive on schedule, deliver within the provided timeline, ensure work site is cleaned up, and most importantly deliver an amazing one-of-a-kind water feature! 

6: Two Week Follow-Up

We provide every new water feature owner with a walkthrough on the last day of install as well as an onboarding guide to hit the ground running! However, we also schedule a two week checkup to verify feature is running smoothly, answer any and all of your questions, and ensure you and your family are ready to live and embrace the Aquascape lifesystyle!

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